FCC Reaches Settlement with Sorenson and CaptionCall

The Federal Communications Commission’s Enforcement Bureau today announced it has settled with Sorenson Communications, LLC and its wholly-owned subsidiary, CaptionCall, LLC, to resolve investigations into CaptionCall’s practices as a provider of Internet Protocol Captioned Telephone Service (IP CTS), an internet-based form of Telecommunications Relay Services (TRS). In addition to paying a $12.5 million civil penalty, …

FCC Invites Comments on TRS Fund Compensation for IP Relay

Comments due:  December 20, 2021Reply comments due:  January 18, 2022 On August 6, 2021, the FCC released a Notice of Proposed Rulemaking (Notice) seeking comment on proposals to modify how providers of Internet Protocol Relay Service (IP Relay) are compensated by the TRS Fund.  The current IP Relay compensation plan expires on June 30, 2022. …

TELECOMMUNICATIONS RELAY SERVICES AND SPEECH-TO-SPEECH SERVICES FOR INDIVIDUALS WITH HEARING AND SPEECH DISABILITIES; STRUCTURE AND PRACTICES OF THE VIDEO RELAY SERVICE PROGRAM

Grants waiver of December 31, 2021 expiration of current compensation levels for video relay service (VRS), and extends these levels through June 30, 2022, unless the Commission takes action with an earlier effective date. (Dkt No 03-123 10-51). Action by: Chief, Consumer and Governmental Affairs Bureau. Adopted: 2021-11-12 by ORDER. (DA No. 21-1417). CGB. Contact: …

FCC Grants GSA’s Petition for Partial Waiver of IP CTS and IP Relay Registration Requirements

On October 8, 2021, the FCC released an Order granting a petition of the U.S. General Services Administration (GSA) for partial waiver of the user registration requirements for two types of telecommunications relay service (TRS): Internet Protocol Relay Service (IP Relay) and Internet Protocol Captioned Telephone Service (IP CTS). This conditional waiver facilitates GSA’s transitioning …

CaptionCall Certified to Provide IP CTS Using Automatic Speech Recognition

On August 31, 2021, the FCC granted conditional certification to CaptionCall to provide Internet Protocol Captioned Telephone Service (IP CTS) using automatic speech recognition (ASR) in addition to its existing communications assistant-based IP CTS.  CaptionCall will introduce ASR-based IP CTS in overflow situations when a communications assistant is not available.  The ASR platform supports the …

Pandemic TRS Rule Waivers Extended through December 31, 2021

Telecommunications Relay Services and Speech-to-Speech services for individuals with hearing and speech disabilities; Structure and practices of the video relay service program. Due to the ongoing COVID-19 pandemic, extends through December 31, 2021, the temporary waivers of certain rules governing telecommunications relay services (TRS). Word: DA-21-1064A1.docxPDF: DA-21-1064A1.pdfText: DA-21-1064A1.txt

FCC Seeks Comment on T-Mobile’s Amended Application to Provide IP CTS

Comments due: September 2, 2021Reply Comments due: September 17, 2021 On August 3, 2021, the FCC released a Public Notice seeking comment on an amendment filed by T-Mobile USA, Inc., to its application for certification to provide Internet Protocol Captioned Telephone Service (IP CTS). Interested parties may file comments by accessing the Electronic Comment Filing …

FCC Seeks Comment on Tive, LLC Application to Provide VRS

Comments due: August 26, 2021Reply Comments due: September 10, 2021 The Consumer and Governmental Affairs Bureau (CGB) of the Federal Communications Commission (FCC) seeks comment on the application filed by Tive, LLC, for certification to provide Video Relay Service (VRS) supported by the interstate Telecommunications Relay Service (iTRS) Fund. Public Notice: Word: https://docs.fcc.gov/public/attachments/DA-21-914A1.docxPDF: https://docs.fcc.gov/public/attachments/DA-21-914A1.pdfText: https://docs.fcc.gov/public/attachments/DA-21-914A1.txt

FCC Seeks Comment on Hamilton Relay’s Amended Application to Provide IP CTS

Comments due: August 16, 2021Reply Comments due: August 31, 2021 On July 16, 2021, the FCC released a Public Notice seeking comment on an amendment filed by Hamilton Relay, Inc., to its application for certification to provide Internet Protocol Captioned Telephone Service (IP CTS). Interested parties may file comments by accessing the Electronic Comment Filing …

FCC Extends Comment Period for VRS Compensation NPRM

New Comment Due Date: July 29, 2021New Reply Comment Due Date: August 13, 2021 On July 13, 2021, the FCC released a Public Notice extending the deadlines for comment on the Notice of Proposed Rulemaking (NPRM) concerning Telecommunications Relay Services (TRS) Fund compensation for the provision of video relay service (VRS). The FCC provided the …